Genesys Cloud Setup

This section explains how to prepare your Genesys Cloud environment for use with MiraBridge Phone.

You will:

• Enable and configure the Genesys Cloud Embeddable Framework
• Assign the appropriate agent permissions
• Create an OAuth client for API access

Follow the steps below to complete the configuration:

• Install the Genesys Cloud Embeddable Framework
• Configure Access Roles
• Create an OAuth Client

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Table of contents

• Integration
• Permissions
• OAuth Client